Shipping & Returns
All Air Gift Co products can be purchased including FREE shipping within Australia. Please contact us for a shipping quote for any orders outside of Australia. All items are sent via Australia Post Express, Fastway or Sendle.
Delivery of items are subject to availability, we cannot accept responsibility or liability for any item that we are unable to supply. However, we will offer you a store credit for any item that is unexpectedly out of stock.
If you’re not 100% satisfied with the items you purchased, we offer a full refund of the goods purchased, store credit or exchange if it is returned within 14 days. Please contact us via the contact page for a returns form.
PLEASE NOTE: No exchanges or returns are offered for sale items.
We reserve the right to refuse a returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.